1 Our services
1.2 OFC Learn makes available education, qualification management and support information services (“Services”), including the following:
2 Access and Use of OFC Learn 2.1 You may access OFC Learn once you have registered with an account with us and we have issued you your login credentials.
2.2 You may access OFC Learn if you 16 years of age or over.
2.4 You must notify us if any of your information provided to us changes. You must not share your account or password with anyone and are fully responsible for all use of your account.
2.5 The use of OFC Learn is solely for your personal use and non- commercial use. With your access to OFC Learn we grant you a limited, non- exclusive, non-transferable, licence to access the online resources and content made available by us on OFC Learn. OFC may revoke your licence at any time in its sole discretion. Upon revocation, you must promptly destroy all content downloaded or otherwise obtained through the service, as well as copies of such materials.
3 Access Fee
3.1 We may charge you a fee to access OFC Learn. Additional fees may be payable for certain Services, such as online courses, webinars or video tutorials. All fees are payable by you prior to accessing OFC Learn or the corresponding Services.
3.2 Payment can be paid securely online via our payment page. OFC does not have access to your payment details.
3.3 All purchases are non-transferable and once purchased only that user will have the right to access that Service.
3.4 All fees are non-refundable, regardless of whether:
3.4.1the user withdraws from the Services;
3.4.2 the user does not attend or complete the relevant purchase; or
3.4.3 the purchase is not within the user’s expectation or intended use.
3.5 Unless otherwise stated all prices are stated in New Zealand dollars and are exclusive of taxes (including goods and services taxes or similar charges in your jurisdiction). You are solely responsible for taxes payable.
4.1 OFC Learn may use “cookies” to help us identify you when you use our website or to help us improve your experience when using the Services. If you do not accept our cookies, some pages may not operate as intended and you may not be able to access certain information on our website.
5 Intellectual Property
5.1 We are the owner or the licensee of all intellectual property rights in respect of OFC Learn, the material published on OFC Learn or as otherwise made available you in connection with the Services. Those works are protected by copyright laws and treaties around the world. All such rights are reserved by us.
5.2 You may print off one copy of any resource that you have validly accessed and you may download permitted resources solely for your personal use.
5.3 You must not otherwise:
5.3.1 copy, reproduce, republish, or distribute any content from us (in any form), for any reason whether in public, for commercial purposes or otherwise;
5.3.2 use, reproduce, duplicate, reverse assemble, reverse engineer, modify, alter, adapt, disassemble, decompile or amend any such intellectual property rights or any of the underlying materials in any way, whether directly or indirectly; or
5.3.3 assert ownership or rights in, or exploit, sell or seek to generate profit from any of our intellectual property rights in OFC Learn or the Services.
5.5 If you load some material onto OFC Learn, you grant us a license for all intellectual property for all uses of OFC Learn.
6.1 You acknowledge that the content and resources provided as part of the Services may not be provided by OFC but may be from a number of third party sources. Although we make reasonable efforts to update the information on OFC Learn you understand that errors can occur, or information may change over time. OFC Learn is provided on an “as-is” and “as-available” basis and we may suspend access to OFC Learn, or close it indefinitely, at any time. We will not be liable to you if for any reason our site is unavailable at any time or for any period.
6.3.1 errors, mistakes or inaccuracies;
6.3.2 action you take, or fail to take, including where you have done so in reliance on information contained on OFC Learn or referred to by us;
6.3.3 personal injury or property damage of any kind resulting from your access or use of the Services; and
6.3.4 interruption of your use of the website or our Services.
6.4 To the fullest extent permitted by law, OFC will not be liable in contract, tort (including negligence) or otherwise to you for any direct, indirect or consequential loss or damage arising out of or in connection with the Services, including (without limitation) loss or damage you might suffer.
7 Disclaimer of Warranties
7.1 OFC Learn is provided on a “as is” and “as available” basis. We make no warranty that your use of OFC Learn will be uninterrupted, timely, secure, or error-free, or that the Services will be accurate, complete or fit for your intended purpose.
8.1 You shall indemnify, and hold harmless, OFC, its agents, affiliates, directors, officers and employees from and against any and all third party claims, liabilities, losses and expenses (including actual legal costs), arising out of or in connection with your use of OFC Learn and reliance on the Services.
OUR PRIVACY COMMITMENT
This Policy sets out OFC’s procedures for the collection, use, retention and disclosure of personal information and is intended to be a source of information for those who may provide personal information to OFC. OFC encourages you to read this Policy in depth to assist you in making informed decisions about sharing your personal information on this platform.
OFC is guided by the following privacy principles when managing personal information:
Purpose: personal information is only collected for a specific, legitimate reason.
Respect and Care: personal information is used for a lawful basis in accordancewith the Privacy Act 2020 (Privacy Act) and our obligations under it.
Data Minimisation: only the personal information we need is collected andused.
Transparency: OFC is open and transparent about what and how personal information is collected, processed and shared.
Choice and Control: OFC provides individuals with the choice to provide OFC with their personal information and respects their right to control and access their information where appropriate.
COLLECTION AND USE OF PERSONAL INFORMATION
OFC is a Confederation recognised by the Fédération Internationale de Football Association (FIFA). OFC is responsible for improving, promoting and regulating the game of Football in the Oceania region. To carry out its functions, OFC collects and uses personal information through different platforms.
In the course of developing the game of football, OFC hosts competitions and events, provides informational and educational services and provides interactive online platforms to foster relationships and improve the game of football and has social responsibility programmes, organisational, commercial, marketing, developmental, and disciplinary activities for football in the Oceania region and other services which are relevant to OFC’s operations.
Services our operations rely on the collection of personal information that you submit with your authority, to enable us to better provide you with our Services.
A few examples of how OFC may use your personal information include:
providing information and training (either in person or online courses)
contacting you to tell you about football news
providing football insights to viewers in connection with your role
assessing your suitability, eligibility, and qualifications for participation in OFC competitions, roles and events, including to book travel in connection with your role
WHAT INFORMATION DO WE COLLECT?
Information you provide to us directly: We may collect personal information directly from you when you provide any information in connection with your use of our Services. A few examples include:
Personal details: given name(s) photograph; passport details; qualifications/ education/ employment history; disciplinary sanctions (if any); referee reports, health records, fitness tests, and other typical content provided as part of our competition management and registration process.
Demographic information: gender, date of birth, age, nationality, title, languages spoken.
Contact details: correspondence address; telephone number; email address; details of your public social media profile(s).Sensitive information you provide: We may collect or obtain sensitive information directly from you (for example, health information such as your vaccination records, Covid 19 test etc.).Information we get from third parties: We collect or obtain personal information from authorised third parties (e.g., Member Associations, FIFA, recruiters, credit reference agencies, government agencies). This includes public information, references, results from former employers, eligibility checks under the OFC Governance Regulations, health information, competency tests, or background checks such as working with children risk assessments, credit and criminal record checks.Information we collect automatically: We may automatically collect personal information about you when you visit our websites or use our Services, like your IP address and device type. Some of this information may be collected using cookies and similar tracking technologies.
Information you make public: We may collect or obtain your personal information that you manifestly choose to make public, including via online channels such as social media (e.g., LinkedIn, Facebook etc.)
You can always choose not to provide your personal information to OFC, but it may mean that we cannot provide you with the Services.
HOW IS YOUR PERSONAL INFORMATION PROCESSED?
Where we collect personal information or sensitive information, we will only process it:
to provide you with the Services you have requested or agreed to; or
for OFC operational reasons, e.g., running a Competition or checking if you eligible to hold office; or
to perform a contract with you; or
where we have legitimate interests to process the personal information or sensitiveinformation and these interests are not overridden by your rights; or
under a legal obligation; or
where we have your consent.OFC collects your personal information to provide you with the Services and any related services you may request and the operations of OFC. In doing so, OFC may use the personal information we have collected from you for purposes related to the Services, including:
to process and administer the Services, and to help us develop, improve, manage, administer and facilitate our Services and operations.
to contract with authorised individuals (including as required to organise competitions).
to process your personal information for OFC’s internal operational purposes.
to verify your identity and registration details.
for general internal purposes (such as record keeping, database management, training, billing).
for commercial use and marketing.
to assist with the resolution of any issues relating to the Services.
to be evidence in the OFC disciplinary proceedings.
to send to Fédération Internationale de Football Association, Confederations, or a National Associations for any legitimate purpose.
to comply with all laws and regulations in all applicable jurisdictions; and
to third-party service providers, including any sub-contractors, to enable us to provide you with travel and related services in connection with our competitions, meetings and events and human resources function at OFC, and
to government departments, to enable us to obtain necessary visas for you.
to Fédération Internationale de Football Association.
to relevant confederations.
national football associations, and
on the OFC website and social media platforms, or to the media, to enable us to publicise your involvement in our activities.
We will not otherwise disclose your personal information unless we believe on reasonable grounds that you have provided your authorisation. However, you should be aware that we may be required to disclose your personal information without your consent in order to comply with any court orders, subpoenas or other legal process or investigation, including by tax authorities, if such disclosure is required by law. We may disclose your personal information if we consider it necessary to reduce a serious threat to an individual’s life or health or the health or safety of the general public. Where possible and appropriate, we will notify you if we are required by law to disclose your personal information.
INTERNATIONAL DATA TRANSFERS
In connection with providing the Services, you accept that your personal information may be disclosed to recipients in, or transferred to, or processed in, countries other than New Zealand. We may provide your personal information to third parties in countries other than New Zealand if we have reasonable grounds to believe the recipient is required to protect your personal information and will be protected in a way that, overall, provides comparable safeguards to those required by New Zealand’s privacy laws.
If you are not based in New Zealand, you authorise us, in connection with providing the Services, to disclose your personal information to recipients based in the same country as you (or OFC Judicial Bodies, OFC Eligibility Committee, your Member Association or football club) even if applicable law may not provide comparable safeguards to those required by New Zealand’s privacy laws. We will not otherwise disclose your personal information to recipients in other countries without your authorisation.
STORAGE AND SECURITY
We are committed to protecting your personal information security, and we take all reasonable precautions to protect it from unauthorised access, modification, or disclosure.
OFC implements and maintains organisational and technical security measures designed to provide reasonable protection against the loss, interference, or misuse of your personal information, and prevent unauthorised access, modification, or disclosure of that information.
WHAT ABOUT LINKS TO OTHER WEBSITES?
EMAIL, TEXT AND TELEPHONE COMMUNICATIONS
We are committed to full compliance with the Unsolicited Electronic Messages Act 2007.
By subscribing to emails and/or text communications, or otherwise providing your email address and/or mobile number, you consent to receive emails and/or texts (as the case may be) that promote our services and competitions, or the products and services of others, from time to time.
You can unsubscribe from our email communications and/or text communications at any time by clicking the “Unsubscribe” link in any promotional or marketing email or text received or by emailing firstname.lastname@example.org.
Once you have unsubscribed from the email or text communications, you will be removed from the corresponding marketing list as soon as is reasonably practicable.
HOW YOU CAN ACCESS OR CORRECT YOUR PERSONAL INFORMATION
It is your responsibility to ensure that the personal information you provide is accurate, complete, and up to date.
You may request access to the information we hold about you, or request that we update or correct any personal information we hold about you, or ask us to restrict or cease processing your personal information or even delete your personal information by setting out your request in writing and sending it to us email@example.com.
We will review your request as soon as reasonably practicable to comply with our legal obligations. If we are unable to give you access to the information you have requested, we will give you reasons for this decision when we respond to your request.
Your personal information will be securely stored by OFC on its servers or with our database management services providers. The length of time we keep your personal information depends on what it is and whether we have an ongoing operational need to retain it (for example, to provide you with a service you have requested or to comply with applicable legal requirements such as money laundering and financial reporting legislation).
We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal obligations.
If you would like to know more about where and how long your personal information is stored and for more information on your rights of deletion and portability, please contact our Privacy Officer at firstname.lastname@example.org.
Your Privacy Rights
OFC recognises an individual’s rights over their personal information. You have the right to request more information about what information we collect and process about you and request a copy of it. We take your concerns seriously.
If you have any concerns about privacy or the use or collection of your personal information by OFC, please contact our Privacy Officer at email@example.com or call us on +64 (0)9 5314096 and ask to speak to the Privacy Officer.
We will respond as quickly as possible (our target response is 20 days) and handle all complaints fairly and consistently. However, if you remain dissatisfied, you can make a formal complaint with the Office of the Privacy Commissioner.
This Policy exists in the two official languages of OFC (English and French). In the event of any discrepancy between the two texts, the English version shall be authoritative
The OFC Executive Committee approved this Policy on 15 October 2021, and it comes into force immediately.